Frequently Asked Questions (FAQ)

Answers to some of our most popular questions

What exactly does Recite do?
It checks that the citations in the body of your work match up with the references at the end. It also checks for some stylistic errors in citations. Please see our Product Tour for a full run through of features.
Is this service really free?
Yes, it is while the service is in beta. In the future we will introduce very competitive pricing.
What referencing styles do you support?
Recite is designed around "author-date" systems like APA and Harvard. Get in touch if you think we need to support something else.
Do you check that the quote I've used appears in the document I say it does?
No, not currently, we just check that your in-text citation matches up with a corresponding reference list entry and that they appear to be formatted correctly.
How do I download my results?
Recite automatically formats your results for printing, so using the "print to pdf" (or "Save to PDF") in your web browser is your best option (available on most modern systems). There's also a "Change Print Settings" link in the top bar on the results page, which allows you to tweak a few settings before "printing".
Recite says my work "... contained no detectable reference section", how do I fix this?
Make sure you; a) have a reference list, b) that it's headed correctly (for APA, it should be "References"), and c) that it's on a line on its own, with a clear line break before and after.
Recite appears to include things at the end of my reference list which aren't references, what's going on?
Recite is very good at detecting where your reference list starts and ends, but occasionally it makes a mistake. Inserting an extra carriage return (line break) after your last (real) reference entry usually fixes this.
My results don't seem to make sense, Recite is telling me I've not referenced things when I clearly have, what's going on?
As above, Recite is very good at detecting where your reference list starts and ends, but occasionally it makes a mistake. Take a look at the Reference List that Recite has detected and see if it actually matches with your list. It's likely that Recite has "seen" something in your list that has made it stop prematurely and is therefore ignoring some of your references. Looking in your document around the area that Recite has stopped at, normally shows something fairly obvious that you need to amend.
Recite says I have alphabetical order issues in my reference list, how do I find out which ones are wrong?
Incorrectly ordered references have a little (up/down) arrow at the end of the reference line. The arrows then have a number next to them, which tells you how many places that entry needs moving. For more information on this, see getting your references in order.
When Recite says I have no errors, is my work error free?
Realistically, no. Recite checks your paper against a growing number of rules, which enable us to highlight issues to you - we unfortunately do not check everything and therefore do not guarantee your work is error free.
Are you going to steal my work?
Absolutely not. Your work is precious to you and we appreciate this. We promise we will not share anything you upload with anyone else or use your work in anyway apart from helping us improve how Recite works. See our privacy page for more details.
Do you store my document on your servers?
While this is a beta service, we store documents securely for a short period of time so that we can test that everything worked as it should have done. When we come out of beta, we will not be storing documents.
I've spotted an error / there is something I don't like / I've got some feedback, how do I get in touch?
Fill out our feedback form or drop us an email or tweet us.